Bunker Labs DC at Capitol Post Job Description – Operations Manager
Job Description
Capitol Post is hiring a high-energy and versatile Operations Manager to manage our startup-accelerator and space at Bunker Labs DC. The Operations Manager will be responsible for overseeing and facilitating the Bunker Lab DC’s day-to-day operations, programming, member relations, culture/atmosphere, and support at Capitol Post in Alexandria, VA. This individual will be the primary point-of-contact for the accelerator’s members and will work hand-in-hand with another Operations Manager in the distribution of duties, continuity, and consistency in programming. Veterans and spouses of veterans are encouraged to apply.
About Capitol Post
Capitol Post offers veterans in the Washington, DC region personalized guidance through mentoring, business counseling, and access to key resources, programs and leaders. Our mission is to establish and cultivate the top community for veterans to start a business, grow a business, or explore a new career. In addition to providing personalized professional guidance and business connections, we host events and workshops and offer modern co-working, conference, and training space.
About Bunker Labs DC
Bunker Labs DC is a non-profit accelerator located at Capitol Post whose mission is to integrate military veteran entrepreneurs into the greater business ecosystem by launching scalable and sustainable startups. As the platform for entrepreneurs (both veteran and non-veteran) to overcome hidden hurdles, known pitfalls, and confirmation biases, Bunker Labs DC amplifies participants’ momentum through critical connections to potential customers, employees, advisors, and investors.
Responsibilities:
Programs
- Work with Director to manage and execute all aspects of Bunker Labs DC programming
- Make and assist in scheduling mentor requests for members
- Film classes and events; edit and archive videos to be added to content library
- Event Management & Pitch Competitions
- Assist with special-event planning and organization, including: scheduling, coordinating with outside vendors, logistics, promotional activities, PR, and media related to events
- Manage applications for the Bunker Labs DC three-round pitch competition
- Manage pipelines of sponsor, mentor, and judge participation
Operations
- Create and update policies and procedures for the accelerator’s lifecycle and space management
- Manage member plans, changes, onboarding of new members, and all other services
- Maintain mentor/resource/member database
- Conduct due diligence on potential members and accelerator applicants
- Maintain and file documents and records
- Manage volunteers
Space Management
- Create a comfortable, friendly, and effective working environment that promotes collaboration
- Support daily facility-operational needs including reception duties, opening, closing, mail distribution, general tours, and visitor management
- Manage space and programming communications; including communication to members and staff about visitors, facility functioning, and equipment
- Manage on-site meetings including scheduling, preparation (i.e. ordering food, making copies, setting up A/V, etc.), provide troubleshooting support, and post-meeting clean up
- Maintain property and furniture log, maintenance, office supplies, office layout
- Manage and reconcile co-working scheduling and payment systems
Marketing
- Develop, manage, and distribute marketing-related items to include: social media, events, press-related items, marketing promotions, and blog writing
- Develop and execute a marketing plan
- Produce 1-2 aggregated news pieces related to startups and innovations per week
- Build and maintain relationships with both local and national media
- Create and maintain press kits
- Monitor and track progress of website
- Organize photos, photo opportunities, and events
- Proof written materials for style, grammar, etc.
Design
- Create and manage brand collateral
- Create design projects, including infographics, ads, partnership decks, etc.
- Research and explore new ways of communicating data through visuals for the site and social media
Outreach
- Attend/cover outreach events weekly (may fall outside standard business hours)
- Outreach to relevant external partners and industry groups
- Research and interact with startup markets in the DMV for potential members and accelerator applicants
- Build new relationships with founders and industry experts to help expand and steward our mentor network
- Conduct research and analysis on companies including, market and competitive analysis
Partnerships
- Assist Director with various partnership tasks, including, but not limited to:
- Researching associations, advocacy groups, and corporations
- Shaping strategic partnerships with organizations that can help BLDC startups grow
- Preparing pitch materials for potential strategic partners
- Scheduling and coordinating partner meetings, office hours, events, visits and tours
- Partner tracking and reporting
Requirements:
Education
- Bachelor’s Degree required; Business or Marketing Degree preferred
Work Experience
- Experience in a startup, or in the startup community, preferred
- Excellent written and verbal communication skills required
- Management and accounting experience preferred
- Fluent computer skills, including basic troubleshooting and use of Microsoft Word and PowerPoint and the willingness to learn other software tools; proficient with Excel, spreadsheet design and management are required
- Proof of interaction directly with customers to achieve customer satisfaction
- Previous film editing experience, familiarity with video equipment, and computer with Final Cut Pro (or similar editing program) are preferred
- Experience with Google Analytics and email marketing is preferred
- Understanding of, and ability to create, communications for and publish via various social media platforms is preferred
- Proficiency in Adobe Creative Suite, especially Illustrator and Photoshop, is preferred
Attributes
- Ability to work in a fast-paced and dynamic environment
- Likes to speak in public
- Team player and highly collaborative individual with a service-oriented mindset
- Ability to work unconventional hours outside of standard business hours (e.g. nights, weekends, etc.)
- Excellent organizational and time-management skills
- Detail-oriented, organized, and independent problem solver and self-starter, able to multi-task
- Teachable/coachable with great attitude
Location
625 N. Washington St., Suite 425
Alexandria, VA 22314
Details
Annual salary: $50,000.00
Start date: February 16, 2016, negotiable
Application deadline: January 27, 2016
Languages needed: English
Level of language proficiency: Fluent in English
Employment type: Full time
Professional level: Mid-level
Benefits: Comprehensive Package
Job function: Administration and Communications
Areas of focus: Business Formation and Acceleration; Community Relations
Other information:
This position is grant-funded. Current funding for the position is secure through 30 June 2016 with the possibility of a follow-on grant. The continued existence of the position is dependent on grant funding.
Interested candidates should email cover letter and resume to [email protected] with “Bunker Labs DC Operations Manager Position” in the subject line.