Retail Doom & Gloom: Crisis or Opportunity?

Mid Year State of the Market: Maurisa Potts, in a mid year “state of the market” presentation sponsored by the Alexandria SBDC featured a headline stating, “Soft economy hitting big retailers hard.” There are, I might add, some small ones not doing too well either. Potts went on to note that online shopping is not the only reason for this, siting over built retail real estate, escalating rents, and shifts in consumer spending from goods to services. Whatever the reasons, there are few retailers not feeling the current uncertainty. This, according to Potts, begs the questions what is it, crisis or opportunity?

Clearly Unclear: I like this mindset. It presuppose important changes in the business model by which most retailers operate. Savvy retailers need little schooling on this topic, and outside of a reference list here, my interest is about how a physical store might be impacted. According to Potts the action takes place in three areas. The first two, customer focused retail and the resultant deep market analytics are technology driven. The third is the technology. Clearly the lines between the physical and digital store are becoming unclear. A retailer must decide which options to embrace:

mobile apps/enhanced mobile apps/personal concierge
smart navigation
mobile checkout
on demand customer service.
virtual fitting rooms
flexible fulfillment options
enhanced product information
community connections
target walk by shoppers
holographic product displays
delivery service
drones

Augmented Retail: Each of these items taken individually involves some type of electronic technology which must be both accommodated and invisible, a subject covered in previous posts so not detailed again here. Together, though, they define what is referred to as augmented retail, a situation with substance and influence on how a physical store will look. Rachel Shechtman, the founder of Story, a cutting edge store in Manhattan, described the design concept as a physical magazine. This is so telling. Store planners and designers have probably not seen such a revolutionary design idea since the emergence of big box retail. In the marketing world I would compare the trend to the early days of Martha Stewart Omnimedia which eventually consolidated her various publishing and media outlets into a single brand. It seems to have come full circle as omnimedia has finally found expression in bricks n mortar.

Design by Collaboration: Pick up a copy of your favorite magazine and flip it open to the index page. What do you see? I see an implied program for a store design, an outline of ways to engage the customer, often a recipe for co-creation where the customer participates in the outcome of his/her shopping trip. What combination of media, mobile apps, interactive displays, technology, and hard store design options a retailer chooses to bring into his/her store is a collaborative decision best made between the store designer, the retailer, the marketing team, and the all important technology consultants. When these things work together a really successful store can be the outcome.

The Positive Case for Bricks N Mortar: Barbara Thau, writing for Forbes, lists, “Five Signs That Stores (Not E-Commerce) Are the Future of Retail.” Worried retailers might do themselves a favor by considering the following:

“All But One Of The Top Ten U.S. Retailers Are Physical Chains

Stores Are More Profitable Than E-Commerce

Amazon Purchased Whole Foods

Millennials And Generation Z Prefer Real-Life Stores

Online Retailers Are Being Eaten By Legacy Retailers

Bridget Gaddis, is a Licensed Architect and LEED-accredited Professional practicing nationally, and locally in the Washington DC area. She holds professional degrees in both Architecture and Interior Design, and with a comprehensive background in commercial retail design, planning and construction has completed projects for such for such well known brands as Chloe, Zegna, and Bvlgari. Her career began in tenant coordination and site planning for two well-known Cleveland developers, followed by six years in store planning for a national retailer. After a move to New York City in 1997, she spent the next years working for architecture firms specializing in retail projects. In 2011 she started her own practice in Alexandria, VA. Ms. Gaddis is the author of two blogs dealing with architectural subjects.

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Getting Found on Google: Search Engine Optimization for Local Small Business

In our latest Beyond Google Webinar, I had the pleasure of talking about “Getting Found on Google: Search Engine Optimization for Local Small Business.” This is an important topic and one in which is even more important today with increased

In our latest Beyond Google Webinar, I had the pleasure of talking about “Getting Found on Google: Search Engine Optimization for Local Small Business.” This is an important topic and one in which is even more important today with increased Web traffic competition, especially in local communities.

Getting to the top of a Google Search Engine Results Page (SERP) is more complicated than ever when updating and contributing content to your website, blog, and Social Media. For local Small Business, there is an added layer of trying to drive local Web and Mobile traffic to our websites, not traffic from national or international audiences who can’t buy or use our products or services. For the majority of local Small Business, most of your revenue comes from a five-mile radius from your business location. In this Web-based presentation, we talked about what you should do to create a Web presence that optimizes for a local audience.

In this Webinar, we covered:
– Who benefits from local Search Engine Optimization (SEO)…and why the answer is every business;
– How to create a targeted local Web presence for your business; and,
– Tools you can use to help you know you’re on the right track for getting found on Google.

This Webinar, as part of the Beyond Google: Marketing and Managing on the Web series from Virginia SBDC (http://www.virginiasbdc.org/training-…), are presented by Ray Sidney-Smith, Web & Mobile Strategist, author of SoLoMo Success: Social Media, Local and Web Small Business Marketing Strategy Explained, President of W3 Consulting, and Managing Director of W3C Web Services, providing affordable Web/WordPress hosting, domain name registration, SSL certificate, and email hosting services focused on helping Small Business market and manage on the Web.

Who should watch?
– Small business owners, entrepreneurs, micropreneurs, and solopreneurs
– Office/sales/customer service managers, marketing directors, executives and professionals
– Administrative/executive assistants and sales/account representatives
– nonprofit executive directors and board members

Bring your toughest design problems!

will be showcasing many projects and explaining our services at the BL Business Expo on Friday June 2nd. Please Join us.

The BL Business Expo Event, in its 13 year, showcases the products and services of over 100 Northern Virginia exhibitors and sponsors. Please contact Gaddis Architect, at [email protected], 9730701-8800, for a complimentary entry voucher. Please stop by our booth to see our projects showcased and learn about how we can help solve many tough design problems and create high performing spaces. We look forward to meeting you there.

AGENDA

8:00 am : Doors open for Guests.

(The Exhibit Hall is open NON-STOP until the end – Seminars will take place in a separate Room)
8:15 am – 9:15 am:
Making LinkedIn work for Your BusinessSeminar
Jennifer Dalton, LinkedIn Specialist
9:30 am – 10:00 am:
Opening Ceremony
National Anthem, welcome address,Sponsors recognition, with Emcee:
-Angel Livas, Media Specialist
10:15 am – 11:45 am:
Protecting Your Business, An IT perspective Seminar
-Fred Haggerty, IT Specialist
12: 00 pm – 12:30 pm:
Everything that You Ever Needed To Open A Business,
But Were Afraid To Ask
Seminar
Gerald Geddes, CPA
12:45pm – 1:30 pm:
Break the Rules & Make more SalesSeminar
Nema Semnani, Sandler Training
1:45 pm – 2:00 pm:
Door Prizes & Farewell Remarks
(We have some serious door prize for you. You would want to be there to take them home.)
Bridget Gaddis, is a Licensed Architect and LEED-accredited Professional practicing nationally, and locally in the Washington DC area. She holds professional degrees in both Architecture and Interior Design, and with a comprehensive background in commercial retail design, planning and construction has completed projects for such for such well known brands as Chloe, Zegna, and Bvlgari. Her career began in tenant coordination and site planning for two well-known Cleveland developers, followed by six years in store planning for a national retailer. After a move to New York City in 1997, she spent the next years working for architecture firms specializing in retail projects. In 2011 she started her own practice in Alexandria, VA. Ms. Gaddis is the author of two blogs dealing with architectural subjects.

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Wire Management is a Design Issue

The cash wrap in the photo above is in a medium high end fashion boutique in a trendy “New Urban” style shopping center with other similar competitors up and down the center. I noted the problem during a site visit I made to meet with the shop owner who was, at the time, planning a second store. Two years later, motivated by recent discussions in these “Insights” about the importance of integrating technology into a store design, I returned and took this photo. Needless to say, the problem was never addressed, neither did I ever work with this retailer.

I see mismanaged wires a lot, often in places that should, and do, know better. I listen to marketers go on about the importance of creating a shopping experience; of integrating technology into the store design; of carefully selecting technologies based on actual individual data driven market research, all the time wondering by what trickery retailers like those in the photos are able to make out that these much touted market strategies are somehow not germane to their particular retail environments. Further, I can only guess at the impact on sales – at least the place in the photo is still open – and I actually worry about the tripping hazards just waiting to happen. There is really no accounting for this when a solution is easily accomplished and not expensive.

Lest I be accused of “dis without fix,” I offer a solution here. First we are not talking store remodel or even new equipment. All that is required is some planning. Consider this cash wrap, a version of which was originally designed for a project, and which has since morphed into one of my “go to” opportunities to offer design variations on a functional theme. It is 5′ wide by 2′ deep by 3′ high at the work surface and 3’6″ high at the top of the display case. Close examination of the equipment housed in the unit will show that virtually every device housed in the badly wired cash wrap in first photo is accommodated in a compact cabinet. No wires show. The only connections are, as in the subject image above, power and data supplied by a floor outlet below the cabinet. Also, if necessary this fixture can be supplied with “knock outs” for power/data access from either side and it is on casters for mobility.

Clearly this is not a cheap piece of furniture, probably costing upwards of $1000 to build from scratch, yet when considered in terms of value added to the retail environment, it is not a lot to spend. Certainly, in terms of public safety and reduced liability it is a downright bargain. Neither is it necessary to build one of these from scratch. The rustic bench being used for the cash wrap above could easily and cheaply be remodeled by addition of an equally rustic back panel. We do this type of thing all the time.

Something else a retailer might want to consider when planning a store is that wireless technologies and newer devices are drastically reducing the amount of space needed. These are part of more than just cash wraps too. It is really important for a retailer to examine their options and choose their system(s) early. I cannot over emphasize the advantage of selecting and working with a qualified technology consultant who can help with system selection and provide a designer with device specifications including related sizes to be used in store planning and fixture design.

One more point worth noting, I see this problem show up in many showroom and public environments, not just retail stores. Because these are places where the public meets a business or organization they can, and do, impact a brand and may affect sales. I often work in these types of environments and likewise advise a client to carefully manage the wires.

Bridget Gaddis, is a Licensed Architect and LEED-accredited Professional practicing nationally, and locally in the Washington DC area. She holds professional degrees in both Architecture and Interior Design, and with a comprehensive background in commercial retail design, planning and construction has completed projects for such for such well known brands as Chloe, Zegna, and Bvlgari. Her career began in tenant coordination and site planning for two well-known Cleveland developers, followed by six years in store planning for a national retailer. After a move to New York City in 1997, she spent the next years working for architecture firms specializing in retail projects. In 2011 she started her own practice in Alexandria, VA. Ms. Gaddis is the author of two blogs dealing with architectural subjects.

Seamless integration of technology is part and parcel of 2017 market trends

Playing with an interactive light display.

Marketing Trends for 2017 – There is always a flurry of activity from marketing and PR firms at this time of year. The event put on by the Alexandria Small Business Development Center is always well attended, and this year is no different. Maurisa Potts, Fouder & CEO of Spotted MP, talking about 2017 market trends, discussed the increasing importance of interactive and visual content; digital as in media being the unstated but nevertheless operative word. Commenting in Forbes on similar trends, AJ Agrawal listed seventeen trends for 2017, twelve of which were likewise to do with digital content. The impact of technology has of course been growing every year, leading me to wonder if/when it will finally peak. Not, it would appear, anytime soon as almost all of the topics in Pott’s presentation, i.e., Interactive Content, Visual Content, Influencer Marketing, Virtual Reality, Mobile Video, Live Broadcasts, Short Form Content, Mobile First, Personalization, and Native Content, presumed digital content.

Shopping in Walmart

Data Driven Marketing – That said, it may be that the saturation point is approaching, as Potts also talked about the necessity for “Data Driven Marketing” and Lee Peterson of WD Partners talking about digital integration in VMSD Forecast for 2017 pointed out that when surveyed, for 3 years in a row the digital device most wanted by customers was BOPIS, the ability to buy online and pick up in the store. If, it would seem, last year’s omnichannel marketing was about integrating the message into the larger stream, then this year is about flushing out the individual retailers best path to success. A bike shop owner might, in 2016, have been compelled to have a presence in every possible outlet, i.e, blogs, competitions, associations, civic events, publications, website, e-commerce, indeed anything having to do with bikes or bicycling. In 2017 this bike shop owner might look closely at the data accumulated from past marketing activities and then focus on what has worked, even if the answer is unexpected. For example Kathleen Jordan writing for VMSD tells us, ” Retailers must develop new ways to reach their audience and find new sources to expand their consumer base… it must be recognized that online is not always the answer.” Did you notice she called them an audience rather than customers or shoppers.

Microsoft Surface at Hard Rock Cafe, Hollywood

Integrated Shopping Experience – Considering that almost 92 percent of all retail sales are still being transacted in physical environments and further that many online retailers end up with physical stores, I am lead to inquire, what does all this say to those of us involved with the bricks and mortar part of retail, presuming of course that it is not going away? Clearly, creating a shopping experience is still important. Eric Feigenbaum subtitled his article in VMSD, “…Retail’s divining rod no longer moves at p-o-s, but rather at p-o-e – point of experience.”

Prioritize – From my perspective, after many years working in retail design, the answer must be about priorities. The seamless integration of technology is part and parcel of the all important shopping experience and it can only be accomplished by assimilating a clients carefully worked out digital marketing plan into a store design by partnering with the technical experts. The devices of digital marketing are, after all, physical elements and as such work better when addressed in “pre” as apposed to post design.

Virtual Book at “Librovision”

If there is any doubt that this is an often neglected fact, just look around at piles of wire shoved under cabinets, dangling from display cases, hap hazardously placed equipment closets, and my personal favorite, the back side of monitors at POS stations. Certainly newer wireless technologies are available but there are always performance issues to consider, many requiring additional equipment in other areas. Most clients have enough understanding of Building mechanical systems like HVAC and plumbing to expect and allow for their accommodation, but somehow the lexicon of electronic equipment has remained a mystery, not a little, I should add, because it is in a constant state of flux. Ryan Ruud, founder and CEO of Lake One, writing for “Smart Insights” identifies Random Acts Of Technology (RAT) as marketing flops resulting from the application of technology without strategy. I would argue that this applies, as well, to the physical store design whenever non integrated electronics are treated as project add ons – and okay, I liked the buzzword too!

Bring in an Expert – Finally, I would advise any retailer aiming in 2017 for “…effective in-store digital retail experiences” to introduce a suitable technology consultant into the schematic stage of a project and then keep him or her involved up through and even after store opening. Sometimes independent and small retailers assume that these services are beyond their reach. On the contrary, I have found that most electronic designers are also providers and as such their services are often included when they supply and install equipment. It is money well spent, almost – but not quite – as good as that spent on the Architect.

Bridget Gaddis, is a Licensed Architect and LEED-accredited Professional practicing nationally, and locally in the Washington DC area. She holds professional degrees in both Architecture and Interior Design, and with a comprehensive background in commercial retail design, planning and construction has completed projects for such for such well known brands as Chloe, Zegna, and Bvlgari. Her career began in tenant coordination and site planning for two well-known Cleveland developers, followed by six years in store planning for a national retailer. After a move to New York City in 1997, she spent the next years working for architecture firms specializing in retail projects. In 2011 she started her own practice in Alexandria, VA. Ms. Gaddis is the author of two blogs dealing with architectural subjects.

What the Long Tail, Netflix, Blogging & SEO Have in Common

Netflix, you might have heard of it. It’s a billion dollar company that provides movies to your devices. The company has evolved and leveraged technology better than most in its industry. When I first heard of Netflix years ago, you could rent a DVD from their catalog of movies. They would mail you a copy of the DVD (or more depending on your subscription), you would watch it and they would mail another one to you from your list. Even then it was kind of innovative. Now, with technology, a subscriber can now stream from Smart TVs, Smartphones, Tablets, Computers and even Game Systems.

This is all well and good but what can a digital marketer learn from this company?

Well, a lot.

I recently had a meeting with a potential client. One of the first questions he asked was, how would I describe SEO and the Long Tail. To this I answered, have you heard of Netflix? 

The reason that I brought up Netflix was because it’s a perfect example of the Long Tail coined by Chris Anderson in a book back in 1999 (you will even see a review from Reed Hastings from Netflix on the book–go figure). Taken from Anderson’s website, he defined the Long Tail as:

The theory of the Long Tail is that our culture and economy is increasingly shifting away from a focus on a relatively small number of “hits” (mainstream products and markets) at the head of the demand curve and toward a huge number of niches in the tail. As the costs of production and distribution fall, especially online, there is now less need to lump products and consumers into one-size-fits-all containers. In an era without the constraints of physical shelf space and other bottlenecks of distribution, narrowly-targeted goods and services can be as economically attractive as mainstream fare.

Do you see the connection yet? If not, let me drill down…

The best comparison is Netflix versus Blockbuster. Traditionally speaking Blockbuster was a storefront that you went to more than likely Friday night to pick whatever movie (or game) that you wanted to watch over the weekend. I remember doing it as a kid. I would get in my parents car and we would go to Blockbuster typically after dinner and I would get to rent a movie.

Of course the movies (or games) that I wanted were never there because someone (or a lot of “someones”) would often get there before me and I would have to wait for them to bring the movie back. Now, from a business standpoint, Blockbuster was always limited by the size of their store. They could only keep so many movies and so many titles on hand.Growing up in Northern Virginia, we even had 2 Blockbuster stores and I would try to go to either to get the movie that I wanted if I could talk my parents into it. Still, I often couldn’t get the movie or game I wanted.

So, how did Netflix disrupt that industry? Well, in short it allowed an entire catalog that Blockbuster never could shelve because the demand was too small. In other words, if someone was looking to watch 30 vampire movies over the next month, Blockbuster would only have 5 or so of the most popular ones. There wasn’t enough demand for the others so they couldn’t justify the shelf space.

That’s where Netflix changed things. They increased the catalog of movies that people could rent. There were way more movies that they could send to you because instead of having a storefront they shipped from a huge warehouse where they were able to stock more movies and as technology increased they were able to offer more and more movies that could be streamed on demand. Not only that, I’ve noticed that TV series that people were sad to hear were canceled, were now being picked up on Netflix. This was incredibly disruptive because as people started to realize their choices weren’t limited, they were able to “search” for exactly what they wanted to find. If someone wanted to search for Zombie movies with werewolfs, they would find that. So, Netflix was basically not competing with Blockbuster on the “Blockbuster movies” but instead were focusing on developing a different way for people to rent movies (subscription) and a larger catalog they could access. This would eventually (along with Redbox)sink Blockbuster.

This is where your blog and SEO are so important. 

There are so many niche products and services that are making a “killing” largely because they are catering to these target markets. With the changing customer (the same one that is watching movies on Netflix or Amazon or tuning into YouTube series) that is now able to click a button and search specifically for what they are looking for, the long tail is an enormous opportunity.

Here’s one takeaway that you should remember–it’s not that the small long tail searches are more than what is mainstream but collectively if you add them all up it’s more. 

In other words 10 (searches) is greater than 1 (search) but it’s not greater than 1+1+1+1+1+2+4+3+5+8+1…(you get the picture).

That’s were Netflix blazed a trail that business owners and entrepreneurs can now follow. It’s where you can become top of mind not just for that one keyword that you are trying to show up for but the 1,000 other searches that are more attainable and honestly probably add up to more.

On a practical level when people are searching on Google, it’s where your blog can show up. You will quickly be out of business if you target an entire website for 1 search but you can target a blog post for a specific keyword. It’s how you build your own Netflix model.

It’s something that has not been leveraged in most industries.

So, how do you get started?

I would say after you start your blog and you get everything up and operational, do a really strong and dedicated discovery exercise and determine what people are searching for–think of everything–product names, DIY searches, product alternatives, frustrations, everything you can think of. Don’t forget to ask employees, clients, everyone.

Then, just develop a calendar and start blogging. There’s more to it of course from an SEO standpoint but this is the approach you want to take to answering your client or potential clients questions.

Another future note, don’t neglect the importance of social media as well. Some people are searching natively on these networks especially with hashtags so make sure you pay attention those changes as well.

That’s how you become the digital Netflix of your industry!

Be sure to check out and reserve your copy of our eBook–The Blue 16 Corner. It’s FREE!

Originally posted: What Does Netflix Have in Common with Blogging & SEO?

Voted One of Americas Finest Optical Retailers

Storefront Store Fixture DesignWE ARE VERY PROUD to announce that eye2eye Optometry Corner, a project that we completed in late 2015, and located in Hilltop Village Center here in Alexandria, has won Honorable Mention in the 2016 America’s Finest Optical Retailers competition put on by Invision Magazine, an important optical industry publication. We wish to extend our thanks to Dora Adamopoulos, OD for bringing such a great project. Likewise thanks to the following team members and all who participated in this project.

BC Engineers Inc.
Mesen Associates Structural Engineers
Independence Construction
Ambiance Lighting
Hermin Ohanian “Artoholic”
Ennco Display Systems
Miller Creative Solutions

Bridget Gaddis, is a Licensed Architect and LEED-accredited Professional practicing nationally, and locally in the Washington DC area. She holds professional degrees in both Architecture and Interior Design, and with a comprehensive background in commercial retail design, planning and construction has completed projects for such for such well known brands as Chloe, Zegna, and Bvlgari. Her career began in tenant coordination and site planning for two well-known Cleveland developers, followed by six years in store planning for a national retailer. After a move to New York City in 1997, she spent the next years working for architecture firms specializing in retail projects. In 2011 she started her own practice in Alexandria, VA. Ms. Gaddis is the author of two blogs dealing with architectural subjects.

#AskaMobilePro Twitter Chat – June 23, 2016 with @GoogleSmallBiz

As you know, there is a month for everything! From heritage to interests to social causes, there is an opportunity to focus your marketing on likely for every 30 day cycle of the year. I know that retail sales goes

As you know, there is a month for everything! From heritage to interests to social causes, there is an opportunity to focus your marketing on likely for every 30 day cycle of the year. I know that retail sales goes on the traditional marketing schedule starting with Valentine’s Day and moving through the calendar straight through winter holidays (Christmas, Chanukah, and others) season.

While this may work naturally for some businesses, most of my Small Business product and service businesses don’t align easily with these typical holidays. In contrast, using commemorative months, your business can likely find appropriate and complementary month(s) to focus your marketing efforts based on the topic around which your target audience can rally.

As a 2016 Google Small Business Advisor, I work with the Google Small Business team in the Google Small Business community help businesses like you learn about marketing and managing on the Web, Mobile, Social Media and beyond. As you can see, this aligns well with W3 Consulting’s mission so being a Google Small Business Advisor (GSBA) helps to broaden my reach to help more business owners.

So, I was delighted to learn that Google identified June as Mobile Month–an entire 30 days devoted to helping you learn about mobile marketing–and they needed a few GSBA’s to sit on a panel via Twitter to help answer Mobile website and marketing questions. Below is the slideshow and text archive of the June 23rd tweetchat; pan through the slideshow or read the transcript, and feel free to reach out with questions.

User Tweet Timestamp
GoogleSmallBiz Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optimized for mobile. Thu Jun 23 19:00:05 +0000 2016
w3consulting RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:00:12 +0000 2016
GoogleSmallBiz Check in! Let us know where you’re Tweeting from and tell us about your #smallbiz! #AskAMobilePro Thu Jun 23 19:01:00 +0000 2016
Tbach84 RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:01:02 +0000 2016
ConradSaam RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:01:13 +0000 2016
w3consulting RT @GoogleSmallBiz: Check in! Let us know where you’re Tweeting from and tell us about your #smallbiz! #AskAMobilePro Thu Jun 23 19:01:17 +0000 2016
NewMedia4Agents RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:01:18 +0000 2016
csavio RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:01:21 +0000 2016
MartinSherv A very good day @GoogleSmallBiz and everyone attending! #AskAMobilePro Thu Jun 23 19:01:33 +0000 2016
JOEury Jeanne with NC Retail Merchants Assn here…love the Google programs and share them with our members
#askamobilepro
Thu Jun 23 19:01:41 +0000 2016
w3consulting @MartinSherv @GoogleSmallBiz Hey, Martin! #AskAMobilePro Thu Jun 23 19:02:13 +0000 2016
w3consulting @JOEury Welcome, Jeanne! Glad to have you on the #AskAMobilePro chat today! Thu Jun 23 19:02:28 +0000 2016
JazGreer RT @MartinSherv: A very good day @GoogleSmallBiz and everyone attending! #AskAMobilePro Thu Jun 23 19:02:47 +0000 2016
mygeigermeister Q1: Why is mobile important to you and your business? #AskAMobilePro

Mobile is important because it is a new gateway to find customers.

Thu Jun 23 19:02:59 +0000 2016
GoogleSmallBiz Let’s start out by having you share your most pressing questions about #mobile for #smallbiz. #AskAMobilePro Thu Jun 23 19:03:00 +0000 2016
JazGreer RT @GoogleSmallBiz: Check in! Let us know where you’re Tweeting from and tell us about your #smallbiz! #AskAMobilePro Thu Jun 23 19:03:08 +0000 2016
w3consulting RT @GoogleSmallBiz: Let’s start out by having you share your most pressing questions about #mobile for #smallbiz. #AskAMobilePro Thu Jun 23 19:03:13 +0000 2016
JazGreer RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 19:03:29 +0000 2016
MartinSherv Good to meet you @JOEury! #askamobilepro Thu Jun 23 19:03:39 +0000 2016
curatormary Hello to all #smallbiz from San Diego! #AskAMobilePro Thu Jun 23 19:03:39 +0000 2016
JazGreer A1 Because more people are using mobile and we need to engage with customers where they are at! #AskAMobilePro Thu Jun 23 19:04:35 +0000 2016
JazGreer RT @curatormary: Hello to all #smallbiz from San Diego! #AskAMobilePro Thu Jun 23 19:04:44 +0000 2016
csavio Hi. Carlo Savio in Las. GSB for this venue #AskAMobilePro Thu Jun 23 19:04:46 +0000 2016
LowellAnnCoach #AskAMobilePro Greetings from Victoria BC Canada – My first Live Twitter event Thu Jun 23 19:04:58 +0000 2016
GoogleSmallBiz Q1: Why is mobile important for small business? #AskAMobilePro Thu Jun 23 19:05:00 +0000 2016
TierraMWilson RT: @NandoJourneyman RT AllyDigital: How User-Friendly Is Your Mobile Site? #AskaMobilePro AllyDigital | https://t.co/a2pwCSv80e Thu Jun 23 19:05:04 +0000 2016
w3consulting RT @GoogleSmallBiz: Q1: Why is mobile important for small business? #AskAMobilePro Thu Jun 23 19:05:10 +0000 2016
JazGreer RT @csavio: Hi. Carlo Savio in Las. GSB for this venue #AskAMobilePro Thu Jun 23 19:05:17 +0000 2016
w3consulting A1: #Mobile is important for #SmallBiz because that’s where people are engaging with the Web today. #AskAMobilePro Thu Jun 23 19:05:43 +0000 2016
mygeigermeister Ready to answer questions about why mobile is so important to a business owner #AskAMobilePro https://t.co/kTFNOg7yuj Thu Jun 23 19:05:43 +0000 2016
Aplitic RT @GoogleSmallBiz: Q1: Why is mobile important for small business? #AskAMobilePro Thu Jun 23 19:06:02 +0000 2016
JazGreer Hello, Jaz Greer from Derby in England United Kingdom. I’m a Social Selling advocate helping small businesses grow! #AskAMobilePro Thu Jun 23 19:06:07 +0000 2016
w3consulting A1a: If you’re not able to view your website well on a mobile device, your customers are not going to stick around. #AskAMobilePro Thu Jun 23 19:06:19 +0000 2016
JazGreer RT @w3consulting: A1: #Mobile is important for #SmallBiz because that’s where people are engaging with the Web today. #AskAMobilePro Thu Jun 23 19:06:21 +0000 2016
mygeigermeister Looking forward to this #AskAMobilePro Session https://t.co/6uJGqdZ0tC Thu Jun 23 19:06:44 +0000 2016
GoogleSmallBiz @LowellAnnCoach Welcome! We’re so glad you’re here! Do you have any questions to #AskaMobilePro today? Thu Jun 23 19:07:00 +0000 2016
TierraMWilson A1 – Innovation is key to biz success. Today’s consumers are attached to their phones. #askamobilepro Thu Jun 23 19:07:57 +0000 2016
w3consulting A1b: The analogy I use with clients is, try to send a smoke signal nowadays. Who’s going to comm. w/ur #smallbiz that way? #AskAMobilePro Thu Jun 23 19:08:03 +0000 2016
tptwyman @GoogleSmallBiz Mobile is very important b/c it allows small biz to connect directly where their audience is most attentive. #AskAMobilePro Thu Jun 23 19:08:11 +0000 2016
giovannipuntil What’s the best navigation nowadays? Side menu? Tab menu? #AskaMobilePro Thu Jun 23 19:08:14 +0000 2016
TierraMWilson @GoogleSmallBiz A1 – The stats don’t lie. We want to be where our targeted audience is. They are all on their phones. #askamobilepro Thu Jun 23 19:08:30 +0000 2016
mygeigermeister Because over 50% of searches comes from a mobile device, so it is a new gateway to find customers. #AskAMobilePro https://t.co/VNFLrsqKgH Thu Jun 23 19:08:58 +0000 2016
tptwyman @GoogleSmallBiz Checking in with #Google and #AskAMobilePro Thu Jun 23 19:09:02 +0000 2016
ConradSaam @giovannipuntil hamburger menu! #askamobilepro Thu Jun 23 19:09:19 +0000 2016
w3consulting @tptwyman @GoogleSmallBiz Yes! The trifecta: when, where and why I have a need/want for your product/service. #AskAMobilePro Thu Jun 23 19:09:32 +0000 2016
mygeigermeister The #AskAMobilePro Event is live! https://t.co/VNFLrsqKgH Thu Jun 23 19:09:35 +0000 2016
TierraMWilson @GoogleSmallBiz A1 – Our clients want to reach home buyers and sellers while they are looking aka via their smartphones #askamobilepro Thu Jun 23 19:09:50 +0000 2016
mygeigermeister @GoogleSmallBiz @LowellAnnCoach Hey Lowell Ann, Thanks for joining today’s event, glad to see you here #AskAMobilePro Thu Jun 23 19:10:27 +0000 2016
GoogleSmallBiz Q2: What are the biggest challenges for you in optimizing your mobile presence? #AskAMobilePro Thu Jun 23 19:10:33 +0000 2016
MartinSherv Hey @giovannipuntil great question. On WordPress, really pleased with the upper left pop out menu on mobile- super clean.
#AskAMobilePro
Thu Jun 23 19:10:45 +0000 2016
w3consulting RT @GoogleSmallBiz: Q2: What are the biggest challenges for you in optimizing your mobile presence? #AskAMobilePro Thu Jun 23 19:11:10 +0000 2016
w3consulting RT @MartinSherv: Hey @giovannipuntil great question. On WordPress, really pleased with the upper left pop out menu on mobile- super clean.… Thu Jun 23 19:11:16 +0000 2016
LowellAnnCoach @mygeigermeister @GoogleSmallBiz Thanks for the welcome. This is very new for me.#AskAMobilePro Thu Jun 23 19:12:26 +0000 2016
TierraMWilson @GoogleSmallBiz A2 – Not compromising branding and design while optimizing your site #askamobilepro Thu Jun 23 19:12:29 +0000 2016
w3consulting @MartinSherv @giovannipuntil I agree 100% with Martin here. #AskAMobilePro Thu Jun 23 19:12:43 +0000 2016
abraperinj RT @GoogleSmallBiz: Q2: What are the biggest challenges for you in optimizing your mobile presence? #AskAMobilePro Thu Jun 23 19:12:45 +0000 2016
TierraMWilson @GoogleSmallBiz A2 – Figuring out what features to sacrifice (death to slideshows) #askamobilepro Thu Jun 23 19:12:58 +0000 2016
MartinSherv And the theme @giovannipuntil is Salient.
BUT still working on optimizing speed – not easy; Don’t let menus rule all.
#AskAMobilePro
Thu Jun 23 19:13:03 +0000 2016
ferkungamaboobo @ConradSaam I’ve heard hamburgers cause lower engagement? have users caught up to that design trope? @giovannipuntil #AskAMobilePro Thu Jun 23 19:13:44 +0000 2016
GoogleSmallBiz Question from @giovannipuntil: What’s the best navigation nowadays? Side menu? Tab menu? #AskaMobilePro Thu Jun 23 19:14:00 +0000 2016
LowellAnnCoach Forgot the hashtag #AskAMobilePro https://t.co/MWtlwgIPkh Thu Jun 23 19:14:00 +0000 2016
gyitsakalakis A2 limitations of AMP #askamobilepro https://t.co/FgLes4oQXZ Thu Jun 23 19:14:32 +0000 2016
moniscope Any questions about mobile? come and #AskAMobilePro right now on duty :) https://t.co/AZqFTJRudU Thu Jun 23 19:14:55 +0000 2016
JazGreer RT @LowellAnnCoach: Forgot the hashtag #AskAMobilePro https://t.co/MWtlwgIPkh Thu Jun 23 19:15:00 +0000 2016
fraseo_online RT @gyitsakalakis: A2 limitations of AMP #askamobilepro https://t.co/FgLes4oQXZ Thu Jun 23 19:15:11 +0000 2016
w3consulting @ferkungamaboobo @ConradSaam @giovannipuntil Not that that isn’t true, but I haven’t seen any data to support that notion. #AskAMobilePro Thu Jun 23 19:15:14 +0000 2016
JazGreer RT @mygeigermeister: @GoogleSmallBiz @LowellAnnCoach Hey Lowell Ann, Thanks for joining today’s event, glad to see you here #AskAMobilePro Thu Jun 23 19:15:35 +0000 2016
ferkungamaboobo @gyitsakalakis AMP seems to be a solution to a problem that wouldn’t have existed but for bad mobile design at the outset #AskAMobilePro Thu Jun 23 19:15:37 +0000 2016
w3consulting @ferkungamaboobo @ConradSaam @giovannipuntil It’s also very dependent on your audience…if they’re tech-savvy or tech-averse.#AskAMobilePro Thu Jun 23 19:15:42 +0000 2016
JazGreer RT @GoogleSmallBiz: Q2: What are the biggest challenges for you in optimizing your mobile presence? #AskAMobilePro Thu Jun 23 19:15:45 +0000 2016
moniscope RT @PlusYourBiz: Join Us For A Twitter Chat Today @ 12pm PT / 3pm ET. Tweet Your #Mobile Questions W/ #AskAMobilePro @GoogleSmallBiz https:… Thu Jun 23 19:16:02 +0000 2016
JazGreer RT @moniscope: Any questions about mobile? come and #AskAMobilePro right now on duty :) https://t.co/AZqFTJRudU Thu Jun 23 19:16:17 +0000 2016
tptwyman @GoogleSmallBiz knowing which automation services provide the best analytics and services for my audience #AskAMobilePro Thu Jun 23 19:16:19 +0000 2016
tptwyman RT @GoogleSmallBiz: Q2: What are the biggest challenges for you in optimizing your mobile presence? #AskAMobilePro Thu Jun 23 19:16:23 +0000 2016
mygeigermeister @GoogleSmallBiz @LowellAnnCoach Check Your Website Here For Mobile & Speed https://t.co/WKBRU2gXPI #AskAMobilePro https://t.co/9FtaJ8Bu9e Thu Jun 23 19:16:25 +0000 2016
tptwyman RT @GoogleSmallBiz: Question from @giovannipuntil: What’s the best navigation nowadays? Side menu? Tab menu? #AskaMobilePro Thu Jun 23 19:16:31 +0000 2016
JazGreer A2 Site speed! #AskAMobilePro Thu Jun 23 19:16:46 +0000 2016
ConradSaam @ferkungamaboobo @giovannipuntil oh – and you run lawyers…. so big fan of the hamburger! #askamobilepro Thu Jun 23 19:16:56 +0000 2016
JazGreer RT @mygeigermeister: @GoogleSmallBiz @LowellAnnCoach Check Your Website Here For Mobile & Speed https://t.co/WKBRU2gXPI #AskAMobilePro http… Thu Jun 23 19:16:59 +0000 2016
JazGreer RT @tptwyman: @GoogleSmallBiz knowing which automation services provide the best analytics and services for my audience #AskAMobilePro Thu Jun 23 19:17:05 +0000 2016
w3consulting @LowellAnnCoach One way is to engage them in strategic ways to mobile. The better the experience, the better off they are. #AskAMobilePro Thu Jun 23 19:17:20 +0000 2016
w3consulting @moniscope We’re here to help! :) #AskAMobilePro Thu Jun 23 19:17:45 +0000 2016
mygeigermeister @GoogleSmallBiz @giovannipuntil Best navigation is to use large call to Google AMP FAB Or Floating Action Button. #AskAMobilePro Thu Jun 23 19:18:16 +0000 2016
ConradSaam @gyitsakalakis seems like you and I are always bumping in to each other. #AskAMobilePro Thu Jun 23 19:18:28 +0000 2016
LowellAnnCoach @mygeigermeister @GoogleSmallBiz Just got my report today.#AskAMobilePro Thu Jun 23 19:18:43 +0000 2016
GoogleSmallBiz Q3: What have you already done to optimize your mobile website? #AskAMobilePro Thu Jun 23 19:19:00 +0000 2016
ConradSaam #AskAMobilePro https://t.co/lZNiFZ3pyq Thu Jun 23 19:19:08 +0000 2016
w3consulting RT @GoogleSmallBiz: Q3: What have you already done to optimize your mobile website? #AskAMobilePro Thu Jun 23 19:19:21 +0000 2016
jesseblucero RT GoogleSmallBiz: Check in! Let us know where you’re Tweeting from and tell us about your #smallbiz! #AskAMobilePro #smallbiz myvsf_brandon Thu Jun 23 19:20:09 +0000 2016
jesseblucero Glad to be here GoogleSmallBiz and looking forward to answering any questions… #AskAMobilePro #smallbiz myvsf_brandon Thu Jun 23 19:20:10 +0000 2016
jesseblucero A2. GoogleSmallBiz speed of our website and mobile responsiveness are two of our biggest optimization hurdles. #AskAMobilePro #smallbiz myv… Thu Jun 23 19:20:11 +0000 2016
DesignRight4U The #AskAMobilePro Event Is Live, Send Over Your Questions! https://t.co/ImovTCNRU0 Thu Jun 23 19:20:11 +0000 2016
jesseblucero A1. GoogleSmallBiz mobile gets us local qualified traffic in the door of our business… and they’re ready to buy! #AskAMobilePro #smallbiz… Thu Jun 23 19:20:11 +0000 2016
mygeigermeister The #AskAMobilePro Event Is Live, Send Over Your Questions! https://t.co/9eYNVraF2B Thu Jun 23 19:20:15 +0000 2016
DesignRight4U The #AskAMobilePro Event Is Live, Send Over Your Questions! https://t.co/slQ1PqzRGI Thu Jun 23 19:20:18 +0000 2016
ConradSaam @ferkungamaboobo @giovannipuntil #askamobilepro Depends on business objective – but if you are trying to drive calls…. hamburger it Thu Jun 23 19:20:34 +0000 2016
TierraMWilson @GoogleSmallBiz A3 – Consolidated our and client’s CSS and moved must have javascript to the footer. #askamobilepro Thu Jun 23 19:20:42 +0000 2016
ferkungamaboobo A3 Site speed site speed site speed.

Most users are at 2G connection speeds. Love the Chrome Dev Tools Throttle

#AskAMobilePro

Thu Jun 23 19:20:50 +0000 2016
LowellAnnCoach @w3consulting First they need to know about it. Many don”t #AskAMobilePro Thu Jun 23 19:20:58 +0000 2016
tptwyman @GoogleSmallBiz Of course we have extended keyword research using @googleanalytics. #AskAMobilePro Thu Jun 23 19:21:15 +0000 2016
JazGreer A3 Ran the mobile speed test tool, got report and actioning recommendations. Mainly looking at image compression #AskAMobilePro Thu Jun 23 19:21:24 +0000 2016
TierraMWilson @GoogleSmallBiz A3 – Going back and compressing over 1,000 images since we launched our website. #askamobilepro Thu Jun 23 19:21:25 +0000 2016
MartinSherv I think the testing tool is best tools/indicators we’ve had as to the important of mobile speed, @GoogleSmallBiz
#AskAMobilePro
Thu Jun 23 19:21:29 +0000 2016
JazGreer RT @mygeigermeister: The #AskAMobilePro Event Is Live, Send Over Your Questions! https://t.co/9eYNVraF2B Thu Jun 23 19:22:07 +0000 2016
JazGreer RT @MartinSherv: I think the testing tool is best tools/indicators we’ve had as to the important of mobile speed, @GoogleSmallBiz
#AskAMob…
Thu Jun 23 19:22:16 +0000 2016
JazGreer RT @TierraMWilson: @GoogleSmallBiz A3 – Going back and compressing over 1,000 images since we launched our website. #askamobilepro Thu Jun 23 19:22:21 +0000 2016
BtzMedina RT @GoogleSmallBiz: Q3: What have you already done to optimize your mobile website? #AskAMobilePro Thu Jun 23 19:22:26 +0000 2016
w3consulting @LowellAnnCoach Yes, and if you’re engaging them & reducing overwhelm with a great mobile experience, that’s demonstrative. #AskAMobilePro Thu Jun 23 19:23:03 +0000 2016
MartinSherv A3. And still working on my site with a crew of people.
#AskAMobilePro https://t.co/11enl2sXNP
Thu Jun 23 19:23:03 +0000 2016
TierraMWilson @LowellAnnCoach Education is key. esp during design & redesign stages. Offer mobile consults and stats on why mobile is impt. #askamobilepro Thu Jun 23 19:23:17 +0000 2016
GoogleSmallBiz Question from @lowellanncoach: What is the best way to introduce #mobile to #solopreneurs? #AskAMobilePro Thu Jun 23 19:23:31 +0000 2016
tptwyman @GoogleSmallBiz one we drive traffic to a site, I use #Google servies as much as I can to get my mobile sites ranked. #AskAMobilePro Thu Jun 23 19:24:10 +0000 2016
LowellAnnCoach @w3consulting So I shall begin there – an invitation to networking groups to come have coffee & mastermind. #AskAMobilePro Thu Jun 23 19:24:38 +0000 2016
csavio RT @MartinSherv: I think the testing tool is best tools/indicators we’ve had as to the important of mobile speed, @GoogleSmallBiz
#AskAMob…
Thu Jun 23 19:24:42 +0000 2016
abraperinj RT @GoogleSmallBiz: Join us in 30 min for #AskAMobilePro Twitter chat. Experts will be available to answer your questions about the #mobile… Thu Jun 23 19:24:43 +0000 2016
DesignRight4U Here Is Question #1 From The #AskAMobilePro Moderated By Google On Twitter! https://t.co/Hs5u71rurG Thu Jun 23 19:24:59 +0000 2016
curatormary @LowellAnnCoach I like the articles from @ThinkwithGoogle Mobile Guide: https://t.co/7Tqi5r32a1 #AskAMobilePro Thu Jun 23 19:25:04 +0000 2016
DesignRight4U Here Is Question #1 From The #AskAMobilePro Moderated By Google On Twitter! https://t.co/Y5fONXOzqv Thu Jun 23 19:25:07 +0000 2016
w3consulting @SpecDigitalMkt @ferkungamaboobo @ConradSaam @giovannipuntil 2 yrs ago…that’s an eternity in cultural tech adoption. ;) #AskAMobilePro Thu Jun 23 19:25:15 +0000 2016
mygeigermeister Here Is Question #1 From The #AskAMobilePro Moderated By Google On Twitter! https://t.co/VNFLrsqKgH Thu Jun 23 19:25:16 +0000 2016
w3consulting @LowellAnnCoach Sounds like a great idea! #AskAMobilePro Thu Jun 23 19:25:38 +0000 2016
MartinSilverFox RT @GoogleSmallBiz: Join us in 30 min for #AskAMobilePro Twitter chat. Experts will be available to answer your questions about the #mobile… Thu Jun 23 19:25:41 +0000 2016
ferkungamaboobo I feel asking how they use their phone is a 1st step. Then, traffic in analytics & shortfalls in conv rate. @lowellanncoach #AskAMobilePro Thu Jun 23 19:25:43 +0000 2016
LowellAnnCoach @TierraMWilson That was my thinking. Thanks for confirmation. #AskAMobilePro Thu Jun 23 19:26:08 +0000 2016
SpecDigitalMkt large click to call phone number or click to call button near the top of the page would drive more calls #AskAMobilePro Thu Jun 23 19:26:20 +0000 2016
rajnijjer A1. Consumers are on mobile, be where your customers are! #AskAMobilePro Thu Jun 23 19:26:33 +0000 2016
GoogleSmallBiz Q4: When you use a mobile site, what information are you looking for first? #AskAMobilePro Thu Jun 23 19:28:00 +0000 2016
LowellAnnCoach @curatormary @ThinkwithGoogle Thank Mary I shall check it out. #AskAMobilePro Thu Jun 23 19:28:05 +0000 2016
w3consulting RT @GoogleSmallBiz: Q4: When you use a mobile site, what information are you looking for first? #AskAMobilePro Thu Jun 23 19:28:10 +0000 2016
abraperinj RT @GoogleSmallBiz: Q4: When you use a mobile site, what information are you looking for first? #AskAMobilePro Thu Jun 23 19:28:17 +0000 2016
BtzMedina RT @GoogleSmallBiz: Question from @lowellanncoach: What is the best way to introduce #mobile to #solopreneurs? #AskAMobilePro Thu Jun 23 19:28:36 +0000 2016
rajnijjer A2. Site designed for fingers (not desktop) and content designed to be bite size with a primary CTA #AskAMobilePro Thu Jun 23 19:28:49 +0000 2016
MartinSherv This is a great first step. Find out which platform, which apps they have, and what works for them.
#AskAMobilePro https://t.co/IbPEmNXuEX
Thu Jun 23 19:28:57 +0000 2016
w3consulting A4a: Context matters. Walking around the city? Then, I’m looking for the basics: locations, hours of operations, telephone #. #AskAMobilePro Thu Jun 23 19:29:13 +0000 2016
LowellAnnCoach @ferkungamaboobo Love that question. Thank you Doug. #AskAMobilePro Thu Jun 23 19:29:18 +0000 2016
tptwyman @GoogleSmallBiz About Section. I want to know who they are, what they do. It’s best if the Home tab had welcoming content #AskAMobilePro Thu Jun 23 19:29:48 +0000 2016
TierraMWilson @GoogleSmallBiz A4 – easy to read navigation, quick way to search, contact info, location info #askamobilepro Thu Jun 23 19:30:04 +0000 2016
w3consulting A4b: If I’m sitting in my office, I will likely be asking questions. “How to install Linux Mint on an old laptop?” #AskAMobilePro Thu Jun 23 19:30:05 +0000 2016
tptwyman RT @GoogleSmallBiz: Q4: When you use a mobile site, what information are you looking for first? #AskAMobilePro Thu Jun 23 19:30:06 +0000 2016
w3consulting A4c: If I’m out with friends, “How tall is Matt Damon?” (Answer: 5’10”) #AskAMobilePro Thu Jun 23 19:30:34 +0000 2016
csavio RT @MartinSherv: This is a great first step. Find out which platform, which apps they have, and what works for them.
#AskAMobilePro https…
Thu Jun 23 19:30:57 +0000 2016
mygeigermeister Mobile Navigation On The #AskAMobilePro Event Hosted By Google On Twitter Join The Conversation! @GoogleSmallBiz https://t.co/9eYNVraF2B Thu Jun 23 19:31:06 +0000 2016
DesignRight4U Question About Mobile Navigation On The #AskAMobilePro Event Hosted By Google On Twitter Join The Conversation!… https://t.co/CQsuI1oyYG Thu Jun 23 19:31:06 +0000 2016
DesignRight4U Mobile Navigation On The #AskAMobilePro Event Hosted By Google On Twitter Join The Conversation! @GoogleSmallBiz https://t.co/ImovTCNRU0 Thu Jun 23 19:31:08 +0000 2016
TierraMWilson RT @MartinSherv: This is a great first step. Find out which platform, which apps they have, and what works for them.
#AskAMobilePro https…
Thu Jun 23 19:31:08 +0000 2016
ConradSaam @GoogleSmallBiz A4 – have to separate informational vs. transactional traffic. from a business perspective -favor the latter. #askamobilepro Thu Jun 23 19:31:09 +0000 2016
LowellAnnCoach I shall be prepared as a result of this – thank you @PlusYourBiz. #AskAMobilePro https://t.co/8GoijflIHm Thu Jun 23 19:31:16 +0000 2016
w3consulting @SpecDigitalMkt @ferkungamaboobo @ConradSaam @giovannipuntil I’ll politely disagree. It’s ubiquitous. #AskAMobilePro Thu Jun 23 19:31:21 +0000 2016
AVsyntax RT @rajnijjer: A2. Site designed for fingers (not desktop) and content designed to be bite size with a primary CTA #AskAMobilePro Thu Jun 23 19:31:39 +0000 2016
ferkungamaboobo Odd but true – by conv rate, typically users don’t mind a “non-optimized” layout.

Could save some $$ & incr. ROI.

#AskAMobilePro

Thu Jun 23 19:32:14 +0000 2016
moniscope Watch out to the #MicroMoments 🐦💙
#thinkwithgoogle and #AskAMobilePro 😃 https://t.co/NhhWz1oBRy
Thu Jun 23 19:32:35 +0000 2016
SpecDigitalMkt @GoogleSmallBiz either a phone number preferably click to call or business hours #AskAMobilePro Thu Jun 23 19:32:41 +0000 2016
DesignRight4U Here Is Question #4 From Google About Mobile #AskAMobilePro Do You Have A Mobile Question? Ask @GoogleSmallBiz https://t.co/XxzbLm8Ea1 Thu Jun 23 19:32:43 +0000 2016
mygeigermeister Here Is Question #4 From Google About Mobile #AskAMobilePro Do You Have A Mobile Question? Ask @GoogleSmallBiz https://t.co/aF3XAf0fRe Thu Jun 23 19:32:45 +0000 2016
ConradSaam @w3consulting @SpecDigitalMkt @ferkungamaboobo @giovannipuntil the hamburger? #askamobilepro Thu Jun 23 19:32:51 +0000 2016
DesignRight4U Here Is Question #4 From Google About Mobile #AskAMobilePro Do You Have A Mobile Question? Ask @GoogleSmallBiz https://t.co/F8BdX6GLxR Thu Jun 23 19:32:52 +0000 2016
w3consulting A4d: There are rare times when I want deep content on mobile, and then I want the mobile experience to facilitate readability.#AskAMobilePro Thu Jun 23 19:33:24 +0000 2016
GoogleSmallBiz Q5: What is the most important content to have on a mobile site? #AskAMobilePro Thu Jun 23 19:33:34 +0000 2016
giovannipuntil @TierraMWilson @GoogleSmallBiz search navigation and content is the king #AskAMobilePro Thu Jun 23 19:33:41 +0000 2016
JazGreer Thanks for the input and engagement. Got to go but catch you all soon! #AskAMobilePro Thu Jun 23 19:33:53 +0000 2016
ferkungamaboobo A4 For brick & mortars, typically it’ll be directions, hours, etc. But don’t discount value of research during #micromoments #AskAMobilePro Thu Jun 23 19:34:17 +0000 2016
giovannipuntil @GoogleSmallBiz #AskAMobilePro text and images. Not infinite scroll tho. Thu Jun 23 19:34:53 +0000 2016
w3consulting @ConradSaam Yes. Most #smallbiz websites use Jetpack or other mobile themes with the “hamburger” menu. #AskAMobilePro Thu Jun 23 19:34:53 +0000 2016
payprofinance RT @GoogleSmallBiz: Join us in 30 min for #AskAMobilePro Twitter chat. Experts will be available to answer your questions about the #mobile… Thu Jun 23 19:35:19 +0000 2016
MonologueHQ @GoogleSmallBiz A5: Easy-to-find contact details, such as telephone and email! #AskAMobilePro Thu Jun 23 19:36:03 +0000 2016
tptwyman @GoogleSmallBiz What you offer. Give details and specific benefits, where & how they can purchase your product or service. #AskAMobilePro Thu Jun 23 19:36:10 +0000 2016
w3consulting RT @GoogleSmallBiz: Q5: What is the most important content to have on a mobile site? #AskAMobilePro Thu Jun 23 19:36:14 +0000 2016
SpecDigitalMkt @GoogleSmallBiz click to call phone number, business hours, physical address, possibly menu or product list #AskAMobilePro Thu Jun 23 19:36:32 +0000 2016
moniscope Hello, Monika Schmidt from Bavaria, GER, this is my 1st #LiveTwitterChat , still looking for the “live” part? #AskAMobilePro Thu Jun 23 19:36:50 +0000 2016
w3consulting A5a: The content your target audience tells you they want on #mobile. How does #smallbiz know? Ask your customers! #AskAMobilePro Thu Jun 23 19:36:52 +0000 2016
MartinSherv A5 Analytics show many read blog posts on mobile – making sure the font is readable is one important factor @GoogleSmallBiz #AskAMobilePro Thu Jun 23 19:37:01 +0000 2016
vgemci RT @SpecDigitalMkt: large click to call phone number or click to call button near the top of the page would drive more calls #AskAMobilePro Thu Jun 23 19:37:08 +0000 2016
w3consulting A5b: Survey your customers. Do user testing. #AskAMobilePro Thu Jun 23 19:37:21 +0000 2016
InboundCanada Call-to-actions are important to convert then your content must convince your visitor to trust your expertise. #AskAMobilePro Thu Jun 23 19:37:21 +0000 2016
SpecDigitalMkt @moniscope Live is the way that live people answer your questions as soon as you ask them #AskAMobilePro Thu Jun 23 19:37:44 +0000 2016
LowellAnnCoach #AskAMobilePro Re:#4 – Most revolves around Search, Maps, Contacts, Text Messaging and Social Media Thu Jun 23 19:37:52 +0000 2016
w3consulting A5c: Unless you’re a fortune teller, then you already know what to put on your mobile website. ;-P #AskAMobilePro Thu Jun 23 19:38:03 +0000 2016
DesignRight4U Here is Question #5, from the #AskAMobilePro Live Event @GoogleSmallBiz My Advice Is Use Videos, Easy To Click Play https://t.co/aPStRn6a9n Thu Jun 23 19:38:36 +0000 2016
mygeigermeister Here is Question #5, from the #AskAMobilePro Live Event @GoogleSmallBiz My Advice Is Use Videos, Easy To Click Play https://t.co/2snjSomgCN Thu Jun 23 19:38:39 +0000 2016
MartinSherv @moniscope it is live tweeting. You have been spoiled with Hangouts :P
But you are doing great.
#AskAMobilePro
Thu Jun 23 19:38:41 +0000 2016
DesignRight4U Here is Question #5, from the #AskAMobilePro Live Event @GoogleSmallBiz My Advice Is Use Videos, Easy To Click Play https://t.co/JwqscsCkz1 Thu Jun 23 19:38:43 +0000 2016
w3consulting A5d: When working with clients, we never presume to know what will be wanted for our clients’ target audience. #AskAMobilePro Thu Jun 23 19:38:45 +0000 2016
w3consulting A5e: We are frequently surprised by the quirky and sensible things customers respond with that they need/want on mobile. #AskAMobilePro Thu Jun 23 19:39:18 +0000 2016
csavio RT @InboundCanada: Call-to-actions are important to convert then your content must convince your visitor to trust your expertise. #AskAMobi… Thu Jun 23 19:39:27 +0000 2016
InseevTweets @GoogleSmallBiz besides faster loading, how does AMP impact rankings in the mobile SERP? #AskAMobilePro #digitalmarketing Thu Jun 23 19:39:58 +0000 2016
csavio RT @MartinSherv: A5 Analytics show many read blog posts on mobile – making sure the font is readable is one important factor @GoogleSmallBi… Thu Jun 23 19:40:10 +0000 2016
w3consulting @ConradSaam Unless your product/service makes people smarter. ;-P #AskAMobilePro Thu Jun 23 19:40:34 +0000 2016
GoogleSmallBiz Q6: What are some reasons why my mobile friendliness test score is high but my mobile speed test is low? #AskAMobilePro Thu Jun 23 19:41:00 +0000 2016
w3consulting RT @GoogleSmallBiz: Q6: What are some reasons why my mobile friendliness test score is high but my mobile speed test is low? #AskAMobilePro Thu Jun 23 19:41:14 +0000 2016
MartinSherv @w3consulting agreed! Love different views about buying behavior, using this tool too, from Google: https://t.co/ZE1hzaPnb6
#AskAMobilePro
Thu Jun 23 19:41:33 +0000 2016
w3consulting RT @MartinSherv: @w3consulting agreed! Love different views about buying behavior, using this tool too, from Google: https://t.co/ZE1hzaPnb… Thu Jun 23 19:41:42 +0000 2016
mygeigermeister @GoogleSmallBiz Use Videos to deliver content. It’s easy to click a play button then read text #AskAMobilePro https://t.co/G0ILW2h2k4 Thu Jun 23 19:41:51 +0000 2016
DesignRight4U @GoogleSmallBiz Use Videos to deliver content. It’s easy to click a play button then read text #AskAMobilePro https://t.co/tXsLimjiNN Thu Jun 23 19:41:51 +0000 2016
LowellAnnCoach @mygeigermeister @GoogleSmallBiz This is taking a bit of experimentation because not all SM sites allow or accept. #AskAMobilePro Thu Jun 23 19:41:53 +0000 2016
mygeigermeister @GoogleSmallBiz Use Videos to deliver content. It’s easy for a mobile user to click a play button then read a lot of text #AskAMobilePro Thu Jun 23 19:41:54 +0000 2016
ConradSaam @w3consulting oh, how I wish….. #AskAMobilePro Thu Jun 23 19:41:55 +0000 2016
InboundCanada A5 Having the right content on your mobile site is everything since you are restricted in real estate. Study your ideal buyer #AskAMobilePro Thu Jun 23 19:42:21 +0000 2016
TierraMWilson @GoogleSmallBiz A6 – Lesson learned. Mobile design might be great, but your site could still be slow. #askamobilepro Thu Jun 23 19:43:01 +0000 2016
MartinSherv Yep, there is an art to driving desired outcomes when people are paying attention to a webpage.
#AskAMobilePro https://t.co/1ymUHTT2CY
Thu Jun 23 19:43:05 +0000 2016
TierraMWilson @GoogleSmallBiz A6 – Images too big. Compress them and Make sure they are the right size & format #askamobilepro Thu Jun 23 19:43:11 +0000 2016
w3consulting @moniscope Please do! I’m happy to hear your experiences! :) #AskAMobilePro Thu Jun 23 19:43:12 +0000 2016
TierraMWilson @GoogleSmallBiz A6 – Too many redirects. Figure out what your redirects are and fix. #askamobilepro Thu Jun 23 19:43:18 +0000 2016
jesseblucero A5. GoogleSmallBiz mobile sites need a clear call to action, an easy to find address, and an easy to find phone number. #AskAMobilePro #sma… Thu Jun 23 19:43:22 +0000 2016
jesseblucero A4. GoogleSmallBiz when I visit a #mobile website I’m usually looking for an address or contact number. #AskAMobilePro #smallbiz myvsf_bran… Thu Jun 23 19:43:22 +0000 2016
jesseblucero A3. GoogleSmallBiz we updated our #WordPress theme and eliminated render-blocking JavaScript and CSS above-the-fold. #AskAMobilePro #smallb… Thu Jun 23 19:43:22 +0000 2016
TierraMWilson @GoogleSmallBiz A6 – Custom fonts. They can slow down your website. Disable them on mobile. #askamobilepro Thu Jun 23 19:43:26 +0000 2016
ferkungamaboobo RT @TierraMWilson: @GoogleSmallBiz A6 – Lesson learned. Mobile design might be great, but your site could still be slow. #askamobilepro Thu Jun 23 19:43:26 +0000 2016
TierraMWilson @GoogleSmallBiz A6 – Javascript usage. Know when to use it and when to remove. Ex: Ditch the slideshow. #askamobilepro Thu Jun 23 19:43:34 +0000 2016
tptwyman RT @GoogleSmallBiz: Q6: What are some reasons why my mobile friendliness test score is high but my mobile speed test is low? #AskAMobilePro Thu Jun 23 19:43:50 +0000 2016
w3consulting RT @TierraMWilson: @GoogleSmallBiz A6 – Javascript usage. Know when to use it and when to remove. Ex: Ditch the slideshow. #askamobilepro Thu Jun 23 19:44:18 +0000 2016
w3consulting RT @TierraMWilson: @GoogleSmallBiz A6 – Custom fonts. They can slow down your website. Disable them on mobile. #askamobilepro Thu Jun 23 19:44:20 +0000 2016
w3consulting RT @TierraMWilson: @GoogleSmallBiz A6 – Too many redirects. Figure out what your redirects are and fix. #askamobilepro Thu Jun 23 19:44:25 +0000 2016
w3consulting RT @TierraMWilson: @GoogleSmallBiz A6 – Images too big. Compress them and Make sure they are the right size & format #askamobilepro Thu Jun 23 19:44:28 +0000 2016
InboundCanada Speed and friendliness are two different things! One is strictly UX & UI and the other is about being lightweight and fast. #AskAMobilePro Thu Jun 23 19:44:46 +0000 2016
tptwyman RT @GoogleSmallBiz: Q5: What is the most important content to have on a mobile site? #AskAMobilePro Thu Jun 23 19:45:06 +0000 2016
tptwyman RT @GoogleSmallBiz: Q3: What have you already done to optimize your mobile website? #AskAMobilePro Thu Jun 23 19:45:11 +0000 2016
DesignRight4U @GoogleSmallBiz Mobile speed is determined by your web hosting bandwidth, Increase your bandwidth #AskAMobilePro https://t.co/egI2APhgU6 Thu Jun 23 19:45:33 +0000 2016
mygeigermeister @GoogleSmallBiz Mobile speed is determined by your web hosting bandwidth, Increase your bandwidth #AskAMobilePro https://t.co/2OoOcWn9Az Thu Jun 23 19:45:34 +0000 2016
DesignRight4U @GoogleSmallBiz Mobile speed is determined by your web hosting bandwidth, Increase your bandwidth #AskAMobilePro https://t.co/PblHjSX2jH Thu Jun 23 19:45:35 +0000 2016
mygeigermeister @GoogleSmallBiz Mobile speed is determined by your web hosting specifically bandwidth, Increase your bandwidth #AskAMobilePro Thu Jun 23 19:45:35 +0000 2016
abraperinj RT @GoogleSmallBiz: Q6: What are some reasons why my mobile friendliness test score is high but my mobile speed test is low? #AskAMobilePro Thu Jun 23 19:46:08 +0000 2016
MartinSherv I’ve run 70+ speed tests using https://t.co/wRJfnncnoV and @TierraMWilson makes a very good point.
#AskAMobilePro https://t.co/DPhVIDImHS
Thu Jun 23 19:46:16 +0000 2016
abraperinj RT @GoogleSmallBiz: Q5: What is the most important content to have on a mobile site? #AskAMobilePro Thu Jun 23 19:46:35 +0000 2016
BtzMedina RT @GoogleSmallBiz: Q6: What are some reasons why my mobile friendliness test score is high but my mobile speed test is low? #AskAMobilePro Thu Jun 23 19:46:47 +0000 2016
TierraMWilson RT @mygeigermeister: @GoogleSmallBiz Mobile speed is determined by your web hosting specifically bandwidth, Increase your bandwidth #AskAMo… Thu Jun 23 19:47:39 +0000 2016
GoogleSmallBiz 13 minutes left in our #mobile Twitter chat. Ask your questions now using #AskAMobilePro Thu Jun 23 19:48:00 +0000 2016
LowellAnnCoach #AskAMobilePro Business is calling Must run Thanks for the experience & advice. Thu Jun 23 19:48:17 +0000 2016
MrBteer RT @GoogleSmallBiz: 13 minutes left in our #mobile Twitter chat. Ask your questions now using #AskAMobilePro Thu Jun 23 19:48:40 +0000 2016
curatormary A6: Here is a guide to improving mobile site friendliness https://t.co/JuHCgtGiaq @GoogleSmallBiz #AskAMobilePro Thu Jun 23 19:49:07 +0000 2016
InboundCanada Understanding Javascript and CSS is becoming necessary in today’s world as a business owner. Align your rendering! #AskAMobilePro Thu Jun 23 19:49:32 +0000 2016
w3consulting RT @curatormary: A6: Here is a guide to improving mobile site friendliness https://t.co/JuHCgtGiaq @GoogleSmallBiz #AskAMobilePro Thu Jun 23 19:49:41 +0000 2016
GoogleSmallBiz Q7: What are some things you can do on your mobile site that you can’t do on desktop? #AskAMobilePro Thu Jun 23 19:50:42 +0000 2016
w3consulting RT @GoogleSmallBiz: Q7: What are some things you can do on your mobile site that you can’t do on desktop? #AskAMobilePro Thu Jun 23 19:50:51 +0000 2016
ferkungamaboobo Let’s talk failures: What was the worst ROI you’ve gotten on a mobile project? #AskAMobilePro Thu Jun 23 19:51:05 +0000 2016
MartinSherv Good resource. Thanks @curatormary
#AskAMobilePro https://t.co/fSQSqKEbxn
Thu Jun 23 19:51:22 +0000 2016
natashasamani RT @ferkungamaboobo: Let’s talk failures: What was the worst ROI you’ve gotten on a mobile project? #AskAMobilePro Thu Jun 23 19:51:36 +0000 2016
tptwyman @GoogleSmallBiz what are the experts favorite mobile marketing apps and best tools for mobile optimization? #AskAMobilePro Thu Jun 23 19:51:42 +0000 2016
DesignRight4U @GoogleSmallBiz Here To Help! Here’s A Stat Mobile Phone Users Pick Up Their Phone 150 Times Per Day #AskAMobilePro https://t.co/dgW5fs9YFW Thu Jun 23 19:51:48 +0000 2016
mygeigermeister @GoogleSmallBiz Here To Help! Did You Know That Mobile Phone Users Pick Up Their Phone 150 Times Per Day! #AskAMobilePro Thu Jun 23 19:51:51 +0000 2016
mygeigermeister @GoogleSmallBiz Here To Help! Here’s A Stat Mobile Phone Users Pick Up Their Phone 150 Times Per Day #AskAMobilePro https://t.co/lDfs8aSfDq Thu Jun 23 19:51:51 +0000 2016
tptwyman RT @GoogleSmallBiz: Q7: What are some things you can do on your mobile site that you can’t do on desktop? #AskAMobilePro Thu Jun 23 19:52:01 +0000 2016
curatormary A7: Search in the moment: waiting in line, need to know now :D @GoogleSmallBiz
#AskAMobilePro
Thu Jun 23 19:52:52 +0000 2016
ConradSaam @ferkungamaboobo a while ago everyone wanted apps. even in our industry Doug. Who on earth wants a personal injury app? #AskAMobilePro Thu Jun 23 19:52:54 +0000 2016
SpecDigitalMkt @GoogleSmallBiz reach potential clients where they are at any given moment #AskAMobilePro Thu Jun 23 19:53:17 +0000 2016
ferkungamaboobo A7. Fingers are totally different than one single mouse pointer — I’m not sure how to work with that though… #AskAMobilePro Thu Jun 23 19:53:21 +0000 2016
DasfNYC What to do when search results are come from another place far from local (ei. Another country)? #AskAMobilePro Thu Jun 23 19:53:28 +0000 2016
InboundCanada @ferkungamaboobo all efforts toward a friendlier mobile site are wins in my book! #AskAMobilePro #getyourmobileon Thu Jun 23 19:53:32 +0000 2016
MartinSherv I love the ease of using Google Apps on a mobile device @GoogleSmallBiz
From ‘Search’ to ‘Maps’ app is almost seamless.
#AskAMobilePro
Thu Jun 23 19:53:47 +0000 2016
GoogleSmallBiz Question from @tptwyman: What are your favorite mobile marketing apps and best tools for mobile optimization? #AskAMobilePro Thu Jun 23 19:54:28 +0000 2016
w3consulting A7: Click-to-call. Access to app integrations (data and seamless redirection). Geolocation data collection, tied to intent. #AskAMobilePro Thu Jun 23 19:54:31 +0000 2016
DonaldRobak Thank you folks. Great event. Must leave. #AskAMobilePro #SmallBiz #mobile Thu Jun 23 19:54:42 +0000 2016
csavio @GoogleSmallBiz AQ7. “Click 2Call”
#AskAMobilePro
Thu Jun 23 19:54:46 +0000 2016
w3consulting @GoogleSmallBiz @tptwyman Check out Primer app by @Google! It’s a great marketing educational tool for #SmallBiz! #AskAMobilePro Thu Jun 23 19:54:59 +0000 2016
TierraMWilson @GoogleSmallBiz A7 – Click to call buttons – but in the correct locations. #askamobilepro Thu Jun 23 19:55:31 +0000 2016
TierraMWilson @GoogleSmallBiz A7 – Custom content based on a user’s location. (fun stuff!) #askamobilepro Thu Jun 23 19:55:46 +0000 2016
InboundCanada @DasfNYC Could it be that you travel with your phone a lot? The SERP’s are never perfect yet it could be a million things #AskAMobilePro Thu Jun 23 19:55:56 +0000 2016
InseevTweets If you have a responsive site & want to serve a different version to mobile users for UX, is dynamic serving the best option? #AskAMobilePro Thu Jun 23 19:56:47 +0000 2016
w3consulting @DasfNYC If you’re a local business, filter that out of your Google Analytics data. #AskAMobilePro Thu Jun 23 19:56:50 +0000 2016
GoogleSmallBiz Q8: To wrap up, a final question for our experts: What are some industry-specific tips for optimizing mobile? #AskAMobilePro Thu Jun 23 19:57:00 +0000 2016
tptwyman RT @GoogleSmallBiz: Question from @tptwyman: What are your favorite mobile marketing apps and best tools for mobile optimization? #AskAMobi… Thu Jun 23 19:57:38 +0000 2016
SpecDigitalMkt @GoogleSmallBiz @tptwyman web developer tools in chrome browser can emulate various mobile screens #AskAMobilePro Thu Jun 23 19:57:41 +0000 2016
InboundCanada The largest advantage in my books would be click to call and get directions. Some clients get great results with Live Chat #AskAMobilePro Thu Jun 23 19:57:51 +0000 2016
mygeigermeister @GoogleSmallBiz @tptwyman Google Amp, Accelerated Mobile Pages, which allows for a FAB or Floating Action Button #AskAMobilePro Thu Jun 23 19:57:53 +0000 2016
csavio RT @MartinSherv: I love the ease of using Google Apps on a mobile device @GoogleSmallBiz
From ‘Search’ to ‘Maps’ app is almost seamless.
#…
Thu Jun 23 19:57:55 +0000 2016
csavio RT @curatormary: A7: Search in the moment: waiting in line, need to know now :D @GoogleSmallBiz
#AskAMobilePro
Thu Jun 23 19:58:09 +0000 2016
w3consulting Did I re-interpret that incorrectly? I interpreted that as search traffic reports like in GA. Haha #AskAMobilePro https://t.co/xs8MKl4ei5 Thu Jun 23 19:58:12 +0000 2016
w3consulting RT @GoogleSmallBiz: Q8: To wrap up, a final question for our experts: What are some industry-specific tips for optimizing mobile? #AskAMobi… Thu Jun 23 19:58:33 +0000 2016
csavio RT @MartinSherv: Good resource. Thanks @curatormary
#AskAMobilePro https://t.co/fSQSqKEbxn
Thu Jun 23 19:58:40 +0000 2016
TierraMWilson @GoogleSmallBiz A8 – WP Plugins that help = Autoptimize. optimizes and compresses code. #askamobilepro Thu Jun 23 19:59:33 +0000 2016
mygeigermeister @GoogleSmallBiz @tptwyman Buffer App great application to help with mobile social marketing! #AskAMobilePro and @HelpOnSocial Thu Jun 23 19:59:33 +0000 2016
SpecDigitalMkt @InseevTweets I think a well-developed responsive site is still the best but dynamic is a close second #AskAMobilePro Thu Jun 23 19:59:40 +0000 2016
TierraMWilson @GoogleSmallBiz A8 – WP Plugins that help = Better WordPress Minify. Minify CSS and js files for faster page loading. #askamobilepro Thu Jun 23 19:59:43 +0000 2016
MartinSherv Last question before we wrap up!
#AskAMobilePro https://t.co/CQUhCerWzO
Thu Jun 23 19:59:56 +0000 2016
TierraMWilson @GoogleSmallBiz A8 – WP Plugins that help = CDN Linker. If you use a CDN for your images, use this to tie it to WP. #askamobilepro Thu Jun 23 19:59:58 +0000 2016
GoogleSmallBiz Special thanks to our #AskAMobilePro experts: @mygeigermeister @SpecDigitalMkt @RajNijjer @conradsaam @MyVSF_Brandon 1/2 Thu Jun 23 20:00:03 +0000 2016
TierraMWilson @GoogleSmallBiz A8 – WP Plugins that help = EWWW Image Optimizer. Optimize all your images in one click. #askamobilepro Thu Jun 23 20:00:07 +0000 2016
GoogleSmallBiz Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:00:29 +0000 2016
TierraMWilson @GoogleSmallBiz A8 – WP Plugins that help = Lazy Load. Load images only when visitor needs them to improve page load times. #askamobilepro Thu Jun 23 20:00:33 +0000 2016
ConradSaam @InboundCanada IMO-live chat when someone is holding a phone (especially outsourced chat) is a miss.(& oversold by chat co’s) #askamobilepro Thu Jun 23 20:00:34 +0000 2016
InboundCanada Built your website with speed and UX first. A lightweight site will get you farther Javascript and Plugins should be limited #AskAMobilePro Thu Jun 23 20:00:47 +0000 2016
ferkungamaboobo A8.

• Services: location & contact methods are key.

• Product: take the time to work with touch interactions – show off!

#AskAMobilePro

Thu Jun 23 20:00:52 +0000 2016
w3consulting A8: Whenever you see a friend, family, or trusted colleague, ask them to visit your mobile website. Ask them for an opinion.#AskAMobilePro Thu Jun 23 20:00:54 +0000 2016
abraperinj RT @GoogleSmallBiz: 13 minutes left in our #mobile Twitter chat. Ask your questions now using #AskAMobilePro Thu Jun 23 20:01:01 +0000 2016
GoogleSmallBiz This ends our Twitter chat. Thanks for joining us! Keep using the #AskAMobilePro hashtag if you have any further questions. Thu Jun 23 20:01:01 +0000 2016
abraperinj RT @GoogleSmallBiz: Q7: What are some things you can do on your mobile site that you can’t do on desktop? #AskAMobilePro Thu Jun 23 20:01:07 +0000 2016
abraperinj RT @GoogleSmallBiz: Q8: To wrap up, a final question for our experts: What are some industry-specific tips for optimizing mobile? #AskAMobi… Thu Jun 23 20:01:09 +0000 2016
w3consulting RT @GoogleSmallBiz: This ends our Twitter chat. Thanks for joining us! Keep using the #AskAMobilePro hashtag if you have any further questi… Thu Jun 23 20:01:11 +0000 2016
abraperinj RT @GoogleSmallBiz: This ends our Twitter chat. Thanks for joining us! Keep using the #AskAMobilePro hashtag if you have any further questi… Thu Jun 23 20:01:18 +0000 2016
w3consulting RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @mygeigermeister @SpecDigitalMkt @RajNijjer @conradsaam @MyVSF_Brandon 1/2 Thu Jun 23 20:01:24 +0000 2016
w3consulting RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:01:29 +0000 2016
tptwyman RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @mygeigermeister @SpecDigitalMkt @RajNijjer @conradsaam @MyVSF_Brandon 1/2 Thu Jun 23 20:01:34 +0000 2016
MartinSherv Hey @GoogleSmallBiz people need to know their outcomes for mobile. Could leads in one industry, and sales in another.
#AskAMobilePro
Thu Jun 23 20:01:49 +0000 2016
InboundCanada @ConradSaam Live chat is very successful in certain industries. Their is a shoe for every foot! #AskAMobilePro Thu Jun 23 20:02:41 +0000 2016
curatormary RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:03:20 +0000 2016
csavio RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:03:41 +0000 2016
SpecDigitalMkt @GoogleSmallBiz thanks for having us! #AskAMobilePro Thu Jun 23 20:03:53 +0000 2016
MartinSherv Good to see everyone!
#AskAMobilePro
Thu Jun 23 20:03:55 +0000 2016
csavio RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @mygeigermeister @SpecDigitalMkt @RajNijjer @conradsaam @MyVSF_Brandon 1/2 Thu Jun 23 20:03:59 +0000 2016
InboundCanada RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:04:17 +0000 2016
FarinazParsay1 RT @MartinSherv: Hey @GoogleSmallBiz people need to know their outcomes for mobile. Could leads in one industry, and sales in another.
#Ask…
Thu Jun 23 20:04:25 +0000 2016
giovannipuntil @TierraMWilson @GoogleSmallBiz #AskAMobilePro run a test with https://t.co/0rAdIzsD1h and follow w3c 10 points checklist Thu Jun 23 20:04:42 +0000 2016
TierraMWilson RT @giovannipuntil: @TierraMWilson @GoogleSmallBiz #AskAMobilePro run a test with https://t.co/0rAdIzsD1h and follow w3c 10 points checklist Thu Jun 23 20:05:18 +0000 2016
tptwyman RT @GoogleSmallBiz: Special thanks to our #AskAMobilePro experts: @martinsherv @w3consulting @InboundCanada @curatormary @TierraMWilson 2/2 Thu Jun 23 20:05:34 +0000 2016
tptwyman @GoogleSmallBiz thanks to all the guest experts. Thanks for you insights and recommendations #AskAMobilePro Thu Jun 23 20:06:13 +0000 2016
moniscope Thank you all for taking time! Inspiring Q&A 👍🙋 #AskAMobilePro 🐦💙 Thu Jun 23 20:08:16 +0000 2016
InboundCanada Thanks Google for having us help out! #AskAMobilePro
#getyourmobileon @GoogleSmallBiz https://t.co/2M4p3ZF1m7
Thu Jun 23 20:09:10 +0000 2016
jesseblucero A6. GoogleSmallBiz render-blocking JavaScript, CSS above-the-fold, and no browser caching make your mobile site slow. #AskAMobilePro #small… Thu Jun 23 20:10:30 +0000 2016
jesseblucero A8. GoogleSmallBiz test your small business website with Google’s mobile website https://t.co/BSC2Vog5fh grader. #AskAMobilePro #smallbiz … Thu Jun 23 20:10:31 +0000 2016
jesseblucero A7. GoogleSmallBiz you can strip down your mobile site to just the important text content like #GoogleAmp does. #AskAMobilePro #smallbiz my… Thu Jun 23 20:10:31 +0000 2016
TierraMWilson That’s a wrap! Thanks everyone #AskAMobilePro https://t.co/UOnbIQXR6Z Thu Jun 23 20:11:28 +0000 2016
RichTeaMedia360 What in-store method can you suggest in collecting more e-mails from customers using mobile? #AskAMobilePro Thu Jun 23 20:49:14 +0000 2016
SpecDigitalMkt @RichTeaMedia360 something like a coupon that is only available from a mobile device and used in the store #AskAMobilePro Thu Jun 23 20:56:55 +0000 2016
nowsourcing RT @GoogleSmallBiz: Welcome to the #AskAMobilePro chat! Our experts are here to answer your questions and help you get your #smallbiz optim… Thu Jun 23 21:06:40 +0000 2016
RichTeaMedia360 @TierraMWilson interesting, TY! If they send texts is there a software that can collect these email addresses easily? #AskAMobilePro Thu Jun 23 21:17:58 +0000 2016
tptwyman Check @GoogleSmallBiz on Twitter. The Twitter chat #AskAMobilePro was dope. We got great tips to maximize my… https://t.co/QtPB1TdefV Thu Jun 23 21:49:53 +0000 2016